JOLENA LTD – PRIVACY POLICY

 

Jolena Ltd (Registered Address : 5 Elstree Gate, Elstree Way, Borehamwood, Hertfordshire WD6 1JD) is committed to protecting your privacy and respecting the personal data you entrust us with.

 

We do so in accordance with the General Data Protection Regulation (GDPR). We undertake regular reviews of our privacy information.

 

Collection of personal data

We collect your personal data when:

  • You submit your details on our website (www.unimobility.com)

  • You provide us with your contact details via email, social media, telephone or post

 

We collect the minimum personal data necessary to fulfil your contract with us or to provide the information, product or service you have requested. We are committed to keeping your personal data complete and up-to-date.

 

Financial information

We may hold financial information including, but not limited to, bank details provided to make payments.

UniMobility Pro members.

As a UniMobility Pro member, you consent to our collecting information on you such as, but not limited to, full name, job title, company name, email address, physical address, telephone numbers, events attended, biographical information and payment details.

UniMobility Consultants

 

As a UniMobility Consultant , you consent to our collecting information on you such as, but not limited to, your full name, job title, company, email address, contact information,  events attended, biographical information and payment details.

UniMobility Operating Consultants

 

As a UniMobility Operating Consultant , you consent to our collecting information on you such as, but not limited to, your full name, job title, company, email address, contact information,  events attended, biographical information and payment details.

 

UniMobility Service Providers

As a UniMobility Service Provider, you consent to our collecting information on you such as, but not limited to, your full name, job title, company, email address, contact information, events attended, biographical information and payment details.

UniMobility’s CRM database

If you attend one of our events or training, you consent to our collecting information on you such as, but not limited to, your full name, job title, company, email address, contact information events attended, dietary requirements and payment details.

 

If you have provided your personal information and given your consent to be kept up-to-date on UniMobility events

or training, your personal data will only be retained for the purpose for which you entrusted it to us.

 

Website / portal visitors

As a visitor to our website / portal, you consent to our collecting information on you such as, but not limited to, your IP address, geographical location of where you accessed our website / portal, information on how you use our website / portal, anonymised information collected by cookies on our website / portal, and information on the type of device and browser you use to access our website / portal. This information is anonymised and we use this in a legitimate interest to help us provide a website / portal in the most effective manner for you. 

Processing of personal data

Your personal data enables Jolena Ltd to keep you updated with relevant information which forms part of your contract with us, or to deliver the information which you have requested. Our communication with you may be via telephone, post, or digitally, e.g. email, social media.

By providing us with your personal data, you consent to it being processed to, but not limited to:

  • Provide and administer the products and/or services which you have requested

  • Keep you up-to-date with UniMobility, our members, service providers and training partners

  • Publish the company name, logo and web links of members, service providers on the UniMobility website, unless consent has been explicitly withdrawn, in writing

  • Publish your name and company on event attendee lists

  • Inclusion in photographs of events or training

  • Provide your name and company to the venues where you are attending an event or training, for their security or health and safety purposes

  • Administer payments for products / services

  • Determine eligibility to be a UniMobility Pro member, service provider or training partner

  • Notify you of changes to our products and/or services

 

Sharing personal data

We will never sell your personal data to a third party, but may, if necessary to fulfil your contract with us, deliver the service you requested, when required by law, or where we have a legitimate interest in doing so, share your data with a third-party for processing. All our third-party suppliers have confirmed that they are GDPR compliant.

Our third parties are required to take appropriate security measures to protect your personal data. We do not allow our third-party suppliers to use your personal data for their own purposes and only permit them to process your personal data for specific purposes and in accordance with our instructions.

Transferring your personal information outside of the UK

We may need to transfer your personal information outside of the United Kingdom to countries where data protection laws may not provide the same level of protection as those in the European Economic Area. We shall ensure that any such transfers are lawful and that your personal information is kept secure.

Retention of personal data

We will only retain your personal data for as long as necessary to fulfil the purposes for which we collected it for, including for the purposes of satisfying any legal, accounting or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the personal risk of harm from unauthorised use or disclosure, the purposes for which we process your personal data and whether we can achieve those purposes through other means and applicable legal requirements.

In some circumstances we may anonymise your personal data so that it can no longer be associated with you, in which case we may use such information without further notice to you.

Removing your personal data

To submit a request to have your personal data removed, email our Data Protection Officer, Didier Hoff, at dhoff@unimobility.com. We will process your request within one week.

Alternatively, you are able to unsubscribe from our marketing emails (events and training information, industry updates and newsletter) by clicking the unsubscribe link at the bottom of each email sent to you.

 

Objecting to the processing of personal data

To submit a request to object to us processing your data, email our Data Protection Officer, Didier Hoff, at dhoff@unimobility.com. We will process your request within one week.

 

Alternatively, you are able to unsubscribe from our marketing emails (events and training information, industry updates and newsletter) by clicking the unsubscribe link at the bottom of each email sent to you.

 

Managing your communication preferences

You can amend your communication preferences by contacting our Data Protection Officer, Didier Hoff at dhoff@unimobility.com. This includes, but is not limited to, your preference to receive our events and training information, industry updates and our newsletter.

 

Individual rights

 

GDPR states that individuals have the following rights :

  • Right to be informed

  • Right of access

  • Right to rectification

  • Right to erasure

  • Right to restrict processing

  • Right to data portability

  • Right to object

  • Rights related to automated decision making including profiling

Cookies Policy

We may obtain information about your general internet usage by using cookies. A cookie is a small text file which is placed onto your computer (or other electronic device) when you access our website.

We use cookies to:

  • improve our website and to deliver a better service;

  • estimate our user usage patterns;

  • store information about your use;

  • allow us to customise our website according to your needs;

  • speed up your searches; and

  • recognise you when you return to our website.

 

The information we obtain from our use of cookies will not usually contain your personal data. Although we may obtain information about your computer or other electronic device such as your IP address, your browser and/or other internet log information, this will not usually identify you personally.

We work with third party suppliers who may also set cookies on our website. These third party suppliers are responsible for the cookies they set on our website. If you want further information please go to the website for the relevant party.

If you do not want to accept cookies, you can change your browser settings so that cookies are not accepted. If you do this, please be aware that you may lose some of the functionality of this website.

Links to third party websites
 

Our website may contain links to other websites, not owned, associated or managed by us. Whilst we try our best to only link to reputable websites we cannot be held responsible for the security of information collected by sites not managed by us, nor can we accept responsibility or liability for them. We would recommend that you read the privacy information of the third party before using their website.

Data Security 

We will treat all of your personal information in strict confidence and we will take all reasonable steps to keep your personal information secure once it has been transferred to our systems. We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorised access, alteration, disclosure or destruction of your personal information. Please note that we cannot guarantee the security of any data you disclose to us online. You accept the inherent security risks of providing information while online and will not hold us responsible for any loss or damage that you may incur.

Where we have given you (or where you have chosen) a username and password which enables you to access certain parts of our website such as the UniMobility Pro Member area, you are responsible for keeping these confidential.

 

Please do not share your username or password with anyone.

 

Contact our Data Protection Officer

 

To discuss any concerns you have with the personal data we retain on you, please contact our Data Protection Officer, Didier Hoff at dhoff@unimobility.com

Date published: 24th May 2018